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What content creators should know about Google’s helpful content update

Google Search is constantly working to improve how it connects people to useful information. To that end, we’re launching the “helpful content update,” which is part of a larger effort to ensure that people see more original, helpful content written by people, for people, in search results. More information about the update and considerations for creators can be found below.

Young attractive woman sitting with laptop computer on knees while studying online with webinar. Pretty female freelancer browsing network while working distantly and shopping online with netbookPut people first in your content.

The helpful content update aims to better reward content where visitors feel they’ve had a satisfying experience, whereas content that fails to meet a visitor’s expectations will perform poorly.

How can you ensure that your content will be successful with our new update? By adhering to our long-held advice and guidelines to create content for people rather than search engines. People-first content creators prioritise creating engaging content while also utilising SEO best practises to provide additional value to searchers. If you answered yes to the following questions, you’re probably on the right track with a people-first approach:

  • Do you have an existing or intended audience for your business or website that would benefit from the content if they came to you directly?
  • Is your content clear in demonstrating first-hand expertise and depth of knowledge (for example, expertise gained from using a product or service or visiting a location)?
  • Is there a primary goal or focus for your website?
  • Will someone leave your content feeling they’ve learned enough about a topic to help them achieve their goal?
  • Will someone who reads your content feel satisfied with their experience?
  • Are you following our recommendations for core updates and product reviews?

Avoid first creating content for search engines.

Following SEO best practises, such as those covered in Google’s own SEO guide, does not invalidate our advice about putting people first. When applied to people-first content, SEO is a beneficial activity. Content created primarily for search engine traffic, on the other hand, is strongly associated with content that searchers find unsatisfying.

How do you avoid relying solely on search engines? Answering yes to some or all of the questions is a red flag that you should reconsider how you create content for your website:

  • Is the content created primarily for search engines, rather than for humans?
  • Are you creating a lot of content on various topics in the hopes that some of it will rank well in search results?
  • Do you use a lot of automation to create content on a variety of topics?
  • Are you primarily summarising what others have said while adding little value?
  • Are you writing about things just because they appear to be trending, rather than because you would write about them otherwise for your existing audience?
  • Is your content leaving readers with the impression that they need to go back and look for more information from other sources?
  • Are you writing to a specific word count because you’ve heard or read that Google prefers a certain word count? (No, we do not.)
  • Did you decide to enter a niche topic area without any real expertise, but instead primarily to gain search traffic?
  • Is your content promising to answer a question that has no answer, such as implying a release date for a product, movie, or TV show that hasn’t been confirmed?

How does the update work?

The update will be available starting next week. When it begins and when it is fully rolled out, which could take up to two weeks, we will post it on our Google ranking updates page. This update adds a new site-wide signal to the mix of signals we consider when ranking web pages. Our systems detect content that appears to have little value, low added value, or is otherwise unhelpful to those conducting searches.

Any content — not just unhelpful content — on sites determined to have a relatively high amount of unhelpful content overall is less likely to perform well in Search, assuming there is better content elsewhere on the web to display. As a result, removing unhelpful content may improve the rankings of your other content.

Some may wonder how long it will take for a site to improve after removing unhelpful content. The signal may be applied to sites identified by this update over a period of months. Our classifier for this update runs indefinitely, allowing it to monitor both newly launched and existing sites. When it is determined that the unhelpful content has not returned in the long run, the classification will be removed.

Using a machine-learning model, this classifier process is completely automated. It is neither a manual nor a spam action. Instead, it’s just a new signal, one of many that Google considers when ranking content.

This means that some people-first content on sites with unhelpful content may still rank well if other signals identify that people-first content as helpful and relevant to a query. The signal is also weighted; sites with a high volume of unhelpful content may see a stronger impact. In any case, make sure you’ve removed any unhelpful content and that you’re following all of our guidelines for the best results.

To begin, this update affects English searches globally, and we intend to expand to other languages in the future. We will also continue to improve how the classifier detects unhelpful content and launch new efforts to better reward people-first content in the coming months.

If you have any comments or questions about this update, please post them in our help forum. You can use the feedback form for this update to provide us with feedback specific to your site. We use your feedback to help our engineers improve our systems as a whole.

September 23, 2022By Paul SmithLatest News

About the author

PAUL SMITH - For over 20 years I have worked with businesses, enterprises and brands in Australia, NZ, UK and US to drive digital marketing growth using organic and paid traffic strategies. No fluff or BS, just straight-forward return on investment.

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Viva Digital
Viva Digital
5.0
Jayne Waddell
Jayne Waddell
07:28 17 Mar 17
I cannot speak highly enough of Paul for designing my new online shop website and editing my existing. It is everything and more than what I could have wished for. I knew as soon as I spoke with Paul that I didn't want anyone else to do my site. He is helpful, efficient, professional, always contactable and always one step ahead! Above all that he has a genuine interest in helping make your business a success - he is not just a web guy, he is an online business guru - a rarity. Highly recommended. Thank you heaps Paul :)
Mandy Napier
Mandy Napier
03:16 10 Mar 17
I am so grateful I met Paul who has taken over looking looking after my website and technical aspects. He is very professional, knowledgable and quick to respond. He has given me some great tips and tools to enhance my business and always got back to me quickly. It's wonderful to have piece of mind that my website is in great hands. I can highly recommend Paul for all your website and related work.
Bruce Manning
Bruce Manning
23:48 12 Mar 17
Hands down Paul is a genius when it comes to web site designs, search engine optimization and Google ad words. Accord could not be happier with the web site as it looks amazing and is now giving the Sunshine Coast locals the opportunity to find us easily and show /educate the potential customer about what we do and more importantly, just how good we are simply by looking through the web site. We consider the web site to be a investment now. This said, I would highly recommend Paul and the team Viva Digital.
Lesley Bench
Lesley Bench
04:47 08 May 17
Through a recommendation from another Business, Paul and his team of experts from Viva Digital exceeded my expectations in Web Design for my Floral Business "Pink Poppy Florist". This is my first experience regarding a total website revamp, (going in with no knowledge), Paul took over and totally put a awesome package together with very impressive & user friendly results.
Louise O'Brien
Louise O'Brien
06:34 10 Mar 17
I have worked with Paul for well over a year now and he has been an absolute blessing to me and my business and would be lost without him. I have handed over the entire management and security of my website, article writing, Facebook and any other technology requirements to Paul. I highly recommend him. Louise
Jost Sauer
Jost Sauer
05:12 08 May 17
I highly recommend Paul's web services, I have been working with Paul for a couple of years and he has done some great web design work for me, which really helped me articulate and present my business, and establish a professional online presence which improved the quality of my leads.
Chainbridge Honey Farm
Chainbridge Honey Farm
08:15 08 May 17
I always recommend Viva Digital when asked for a tip on the best website and design company I know. Great service, easy to work with and very high quality work at reasonable prices.
Hiren Sanghvi
Hiren Sanghvi
05:16 09 May 17
Words are not enough. But Paul's process is very clear. Paul has a big focus in listening to my business needs, clearly defining who my customers are and which keywords we need to use to reach them. The way he thinks is always a boost in my business. Very good analysis and designing skills. His skills and dedication towards the project he has taken cant be compared. Highly recommended.
Jeffrey Geldard
Jeffrey Geldard
22:43 09 May 17
Paul has been very strong in functionality and making my website work. Has been on page 1 google with most search criteria (without paying for SEO) big tick ! He also follows up on issues as fast as he possibly can. He is the framework man with great suggestions to get things working I'm more the idea's / creative that Paul has to work with! Paul created this great DL as part of marketing, and never missing an opportunity........!!!
Doug Dicker
Doug Dicker
08:15 11 May 17
Paul has been an incredible help with my website. He made it easier to make the correct decisions with a hassle free attitude. There is someone out there who knows how to work out what you need. His name is Smith....PAUL Smith..
Sam Colton
Sam Colton
09:08 22 May 17
Viva digital exceeded our expectations. They really understood our needs and came up with amazing creative solutions for our site. Thank you to Paul for your professionalism, proactive approach and ongoing support. Choosing Viva digital to create our website was the best thing we could do and we are grateful for the experience. Eternity Joinery
chris kingsford
chris kingsford
18:40 22 May 17
I struggled for years to find high quality web design, Paul Smith & Viva Digital have been a special example of great service and design. I have been in business over 30 years and Paul is the best. Myself, Chris Mennell and Masterclass Driver Training would always recommend Paul Smith and Viva Digital and would like to thank them for all their hard work and achieving such great web results for us. Cheers.
Karen Brodbeck
Karen Brodbeck
22:19 22 May 17
Paul at Viva Digital takes the time to listen to our requirements. We appreciate that there is no hard sell he is more than happy to work with our budget and offers great advice. Work is completed on time and we are fully informed. Highly recommend them.
Lisa Fry
Lisa Fry
03:28 28 May 17
I highly recommend Paul and the team at Viva Digital for website design and function services. He communicates well so that I know what I'm getting and why. He is also very good value for what he provides. I have referred Paul on several occasions as I trust his ability to deliver the goods every time.
Naturopath Amy Kelly
Naturopath Amy Kelly
06:34 11 Jul 17
Paul Smith is my "go-to web guru", very knowledgable, super helpful and has helped me out BIG time with my websites and social media. Thank you so much Paul, you make all the hard tech stuff easy!
Alyssa Venning
Alyssa Venning
07:00 21 Aug 17
We have worked with Paul for the last 2 years and cannot recommend his services more. For the un-technical people wanting branding, web design and online marketing, Paul from Viva Digital has a patient, thoughtful and clear approach to meeting your needs. He has been able to talk us though any technical question we have had, and his work is fast and reliable. I highly recommend Paul and Viva Digital for any digital/website needs.
Celebrant Toni Collett JP Qual.
Celebrant Toni Collett JP Qual.
07:09 21 Aug 17
Highly recommend Paul and the team at Viva Digital for website design and services. He is always happy to explain everything so that I know what I'm getting and why. I have referred Paul on a few occasions and will continue to do so as I trust his ability to provide excellent service and is true to his word ..
Kelly Page
Kelly Page
23:38 21 Aug 17
Viva Digital is Fantastic, working with Paul was such a positive experience and he made the process of redesigning our website a breeze. He was so helpful with getting our emails sorted and working and the process was very timely. A huge benefit was the response rate, Paul was always quick to respond to my quires and changes and help me out when I needed him! --- Defiantly recommend Viva Digital!!!
Daniel Mcnaughton
Daniel Mcnaughton
09:43 24 Aug 17
Thankyou Paul for taking our company Total Termite & Pest Control to another level with your creative designs, knowledge & understanding of specific references related to promoting a web design that is appealing for my industry. As well as being easily navigated for all people with details retaining to any questions they may have before contacting me or information that they normally would not be able to find out on other sites, it would make them feel more comfortable talking about any particular service from our site. Paul makes it look easy with a high attention to detail & I would recommend him to any body who needs or is just looking at what the require to build there business. so much so that we are going back to him to & have started the process in building up our 2nd business. Again thankyou Paul for putting us out there so that people now know who we are & what we can do for them, it's greatly appreciated. Daniel Total Termite & Pest Control
Jess Roccisano
Jess Roccisano
03:22 29 Sep 17
Paul does amazing work. He set up a fantastic website on our behalf with such a short turnaround time and did it so well. We are still using Paul for ongoing work and he always actions things so quickly for us. I would highly recommend this business.
Brett Kennedy
Brett Kennedy
02:33 31 Oct 17
Clark's Garage has been absolutely thrilled with the work that Viva Digital has put into creating our new website. They put an enormous amount of work in behind the scenes with the SEO side of development and we have already noticed a big difference in our business with more and more enquiries coming in than ever before. We have also been exceedingly grateful that Viva Digital has continued to monitor our websites progress long after the bill has been finalised. We will continue to recommend Viva Digital to other businesses, as we have been very happy with everything they have done.
Paul Anderson
Paul Anderson
02:18 02 Feb 18
Paul has done a fantastic job on our new website we have a lot of people saying when they come into our shop that they have come in because of our web site . Thanks to Pauls great web site design and ongoing help our business is seeing the benefits. Thanks Paul for all your help definitely 5 star service highiy recommend.
Sheridan Sharpe
Sheridan Sharpe
03:58 09 Feb 18
We have used Paul to redesign our rebranded health care clinic. Paul was helpful and innovative, and helped design and implement some great changes. We did all this work from interstate, and the standard of service we received was excellent. Paul was professional and attentive, our process was easy and efficient. Would definitely recommend Paul!
Victoria Ferguson
Victoria Ferguson
04:08 22 Feb 18
I am absolutely delighted with the brilliant service and results that my business receives from Viva Digital. Just wish I had found them sooner!
Mark Forster
Mark Forster
04:54 12 Mar 18
I was refereed to Paul to update my existing web site of ten years. He was very helpful and understanding from the outset particularly as I am not web literate. We discussed what I wanted from the new site and he explained what could be achieved and the time frame involved and when certain actions would take place by google. His follow and ongoing interest is excellent. I would recommend him with his additional adword experts, seo specialist's etc to anyone who wants to get the most from there site at what I believe is a very reasonable investment. Thank you Paul and all the best. Mark
Joss Daly
Joss Daly
10:47 14 Mar 18
Paul has been a tremendous mentor in helping me get a website up and running for my new business. He listened to my requests and creatively guided me to get the best look and feel, whilst also offering sound and expert advice to enhance the practicality of my website. Paul used his wealth of past experience to offer huge amounts of technical strategies to help my website run smoothly for myself and my customers. Paul has given also taught me how to independently maintain my website which has given me a lot of confidence moving forward. I can highly recommend Paul, his patience, professionalism and expertise is second to none. I'm very grateful for the excellent website he has constructed for my new business, thank you Paul!
Beau Frith
Beau Frith
06:50 16 Mar 18
Paul is next level! I was referred to him by a mutual colleague and he has now developed 2 websites for me and my businesses. Fitting to my schedule with a 'Nothing is an issue' attitude has made my life infinitely easier. I continue to work with Paul because he gets me results. Legend.
Michelle Montgomery
Michelle Montgomery
03:27 20 Mar 18
Paul at Viva Digital has been incredibly patient, helpful and efficient in getting two websites up and running for our small businesses. We definitely wouldn't have been able to grow, maintain and expand our customer base and sales without him. Can't recommend him highly enough all website design, branding, SEO and online marketing needs.
Christine Kearton
Christine Kearton
22:09 12 Apr 18
I have dealt with a number of different web designers in the past and Paul definitely stands out as the most helpful and most responsive. Paul takes the time to understand your needs and deliver the best outcome. Our firm is very happy with his service and delivery. I highly recommend Paul from wherever you live.
James Livingstone
James Livingstone
04:01 26 Jun 18
I would recommend Paul to anyone! He works with you to understand your industry, your needs and what is going to give you the best return. He is incredibly intelligent and his input is always insightful and helpful. I have worked with a number of people in this field but Paul stands alone in my experience. Five stars... 10/10
Clayton Storey
Clayton Storey
09:01 26 Jun 18
VivaDigital is my go to for anything SEO and has provided first class web solutions for me and my company for years now. I wouldn't go anywhere else. Friendly service, quick turn around and highly skilled. I recommend VivaDigital to everyone in my network.
Miriam Livingstone
Miriam Livingstone
21:14 26 Jun 18
Always a pleasure to deal with, friendly and polite with clear communication and fabulous results! Wouldn’t hesitate to recommend him!
Christine Spink
Christine Spink
07:19 27 Jun 18
Paul and his team have been extremely helpful and diligent. Always forward thinking. I cannot recommend Viva Digital highly enough. We are extremely happy with the team have created for us.
Tiana Jade
Tiana Jade
02:46 19 Jul 18
Love Paul's work! He is incredibly easy to work with, super fast response time and always happy to help not matter your skill level. 10/10 would recommend!
Jess Milsom
Jess Milsom
04:17 06 Sep 18
Paul is Fabulous. Super knowledgeable and an absolute pleasure to work with. I would not have ANY hesitation recommending him to anyone.
Ann Donnarumma
Ann Donnarumma
06:36 19 Oct 18
Paul is great to work with a wealth of knowledge and makes a real difference to your businesses bottom line. Would highly recommend.
natalie fewings
natalie fewings
00:38 06 Feb 19
I would like to leave a 5 star review even though I have not used there services. I recently contacted Viva Digital with questions about my current site, although this was something they could not help with, Paul's customer service went above and beyond. He answered my questions and put me in-touch with someone that could help. So I would just like to say a huge thank you for taking the time out to help me and in future I know who to contact first.
Jeremy Harmon
Jeremy Harmon
02:21 12 Feb 19
What can I say about Paul and the Viva Digital Team? After trying numerous other digital providers, this was like reaching an oasis after being in the desert. Paul knows his stuff, he is efficient, friendly and I really felt his concern and care for our individual situation. There is nothing more I could ask for and I can thankfully now say I have ended the search for a reliable long-term partner for all our digital marketing needs!
Maroochy RSL
Maroochy RSL
00:40 13 Feb 19
It's such a relief to have found a digital/social/development/paid search/design/everything agency on the coast that is run by someone with fantastic communication, integrity, openess and true technical ability (not just big words and no results). I have engaged several agencies previously who sound great on paper and talk themselves up in person to get your work, then don't deliver on results, deadlines or technical ability. Paul (the owner of Viva) outsources various specialities like SEO and paid search to the best in the industry but remains your first point of contact and keeps you updated on progress, results, costings and delivery deadlines. It's a pleasure working with Viva and due to the transparency of his way of working, projects usually come in cheaper than quoted and the results are better than promised. A breath of fresh air!
Real 3D
Real 3D
00:03 21 Feb 19
Paul has spent the time to patiently listen to my many requirements. He has worked with me through the entire process to bring my company into the online social media arena. I would highly recommend his services and support.
Sara Whybird
Sara Whybird
02:03 09 May 19
Exceptional service, Paul really knows what he is doing and goes above and beyond.
Aaron Ng
Aaron Ng
00:28 23 May 19
Genuine experts in the digital space who use years of tried and tested strategies and tactics to get phenomenal results for clients.
Mary Mumford
Mary Mumford
03:59 21 Jun 19
Fantastic service and expert technical knowledge. Viva Digital brought our business website up to date including social media marketing. Highly recommended .
Jacqui McCarthy
Jacqui McCarthy
02:31 01 Aug 19
Viva Digital are efficient, effective and delightful to work with. They're always willing to go above-and-beyond to help, are constantly thinking of new opportunities to grow our business, and put our goals at the heart of any strategy they develop. We have a true partnership that's been growing for the last 4 years and will continue long into the future.
Janene Balea
Janene Balea
04:14 16 Aug 19
Viva Digital are true digital experts with a team that is knowledgeable, effective and efficient - offering clients great value for money and unrivalled client support
Ian Baker
Ian Baker
10:20 20 Aug 19
Viva Digital have been outstanding to deal with throughout the entire web development and launch process. Their ongoing support, product and industry knowledge is unsurpassed. Ian
Suncoast Fencing
Suncoast Fencing
23:10 16 Oct 19
Paul has been an absolute pleasure to work with every step of the way. With both the web design as well as all of our digital advertising. He is very prompt and professional and we would recommend him to anyone looking at improving thier online presence and advertising.
Downtown Caloundra
Downtown Caloundra
06:43 17 Oct 19
Viva Digital assist with our website collateral and have a deep understanding of SEO. It is a pleasure working with Paul and his team.
Sarah Watts
Sarah Watts
01:12 18 Oct 19
We found Paul and his team to be very professional, efficient and friendly. We have been very happy with the results of the website build and ongoing support. Highly recommended.
Rent 2 Own Cars
Rent 2 Own Cars
04:09 24 Feb 20
After using other SEO companies with mediocre results and baffling reports I was recommended to Paul and his team at Viva Digital, the personalised service and being able to have face to face meetings has been invaluable and their knowledge has achieved us results that have more than blown every other company we have used clean of the map, cannot recommend these guys highly enough
Magda Hunt
Magda Hunt
04:16 21 Oct 20
Paul and his team can take a simple concept and create a campaign that is perfectly suited to your needs. His expert knowledge and flexible nature, makes him a pleasure to deal with and he always produces impressive results.
Michael Barnett
Michael Barnett
09:25 06 Nov 20
Have worked with Viva Digital for a number of years and have always found Paul very professional and responsive to any IT issues we have had. Excellent design service and extremely good value. The recent upgrade of our email system was seamless and Paul couldn't have been more helpful. Would highly recommend.
Rachelle Baker
Rachelle Baker
20:52 12 Nov 20
Paul & his team at Viva Digital are professionals & specialists in their field. Viva take the time help us navigate through the digital process as we continue to grow and develop our business. Would highly recommend :)
Shannon Garson
Shannon Garson
00:53 29 Jan 21
I love working with Viva digital.I've been working with Paul on my website for years and it has been 100% positive. Excellent communication especially for people who are internet beginners. He has given me great advice and is very generous with his time.
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