Protect Yourself from Facebook Ads & Google Ad Scams

8 February 2024

Don’t Fall for Email Scams: Tips to Stay Safe on Facebook and Google

Scammers are getting more creative in their attempts to defraud unsuspecting users. Two popular platforms, Facebook and Google Ads, have become hotspots for scammers to prey on users. Here are some essential tips to protect yourself from falling victim to Facebook and Google Ad scams:

1. Verify Sender Information

  • Facebook Scams: Always check the sender’s email address. Legitimate emails from Facebook will come from an @facebook.com domain. If not, it’s likely a scam.
  • Google Ad Scams: Google will never send an unsolicited message asking for your password or personal information. Be cautious of any email or link that requests this information.

2. Be Wary of Unsolicited Messages

  • Facebook Scams: Be cautious of messages from unknown users claiming to be affiliated with Facebook. Legitimate communication from Facebook will typically occur within the platform or via official email.
  • Google Ad Scams: Similarly, Google will not contact you via email or direct message to request personal information. If you receive such messages, it’s likely a scam.

3. Avoid Clicking on Suspicious Links

  • Facebook Scams: If you receive a message containing a suspicious link, avoid clicking on it. Instead, navigate directly to the Facebook website and log in to your account to check for any notifications or messages.
  • Google Ad Scams: Similarly, be cautious of clicking on links in unsolicited emails claiming to be from Google Ads. Instead, log in to your Google Ads account directly to verify any notifications or messages.

4. Keep Personal Information Secure

  • Facebook Scams: Never provide sensitive information such as your password, financial details, or personal identification numbers (PINs) in response to messages or emails claiming to be from Facebook.
  • Google Ad Scams: Similarly, avoid sharing sensitive information such as your Google account password or payment details in response to unsolicited messages claiming to be from Google Ads.

5. Report Suspicious Activity

  • Facebook Scams: If you encounter suspicious activity or believe you’ve been targeted by a scam on Facebook, report it immediately to the platform’s support team.
  • Google Ad Scams: Likewise, report any suspicious activity related to Google Ads by contacting their support team or using the available reporting tools within the platform.

Example of a suspicious email:

  1. Email domain name doesn’t match sender
  2. Strange salutation. Even if the email mentions your name, it could still be fake
  3. Poor English language
  4. Urgency
  5. Using a real URL doesn’t always mean the email is legitimate

 

Spam messages can also appear in Facebook Messenger:

If you need any help or advice for your own digital strategy, simply get in touch! You can also follow Viva Digital on Facebook to receive regular news, tips and how-tos in your feed. Thanks for reading.

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Paul Smith

With more than 20 years of industry experience in the UK, USA and Australia under his belt, Paul Smith is a seasoned professional who will infuse your digital marketing with his wealth of knowledge and expertise. Paul specialises in digital strategy, SEO and data analytics.

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