Helping Australian Businesses Advertise on ChatGPT
ChatGPT Ads are creating a new way for businesses to reach people while they research, compare and make decisions through AI. Viva Digital helps Australian businesses assess, set up and manage ChatGPT advertising campaigns, from strategy and creative through to optimisation, tracking and reporting.
ChatGPT Ads are an evolving advertising channel, so we don’t recommend investing simply because it’s new. We’ll look at your business, goals, existing marketing and budget first, then help you decide whether ChatGPT Ads are the right fit.
We’re a digital marketing consultant based on the Sunshine Coast, working with businesses across Australia.

What Are ChatGPT Ads?
ChatGPT Ads are paid advertising placements that appear below ChatGPT responses and are clearly identified as sponsored content. They give eligible businesses an opportunity to reach relevant audiences while people research, compare products and services, and make decisions through ChatGPT. For businesses also focused on AI search optimisation, organic visibility can complement paid advertising across AI-powered search experiences.
Unlike traditional search advertising, ChatGPT Ads operate within a conversational environment. Ad selection can consider the context and intent of the current conversation, the ad’s landing page, title, copy and advertiser-provided context hints, along with other signals where applicable.
In simple terms, ChatGPT Ads allow businesses to promote their products or services to relevant audiences within the ChatGPT experience.
How Does ChatGPT Advertising Work?
ChatGPT advertising differs from traditional Google Ads campaigns, using relevance signals such as conversation context, user intent, and ad content. Advertisers can set objectives and budgets, create targeted ad groups and variations, and refine campaigns based on performance.
From Campaign Setup to Optimisation
Define the campaign objective
Build focused ad groups
Launch and monitor
Create and Refine Your Ads
Optimise Based on Performance Data
This is much closer to how the platform actually works today. OpenAI’s current campaign structure includes campaign, ad group and ad levels.
Why Australian Businesses Are Paying Attention to ChatGPT Advertising
ChatGPT Ads have arrived, opening a new way for businesses to reach customers early in their research and decision-making journey. As AI becomes a bigger part of how people search and compare, this emerging channel gives forward-thinking businesses a chance to build experience before it becomes mainstream.
Depending on your business and campaign objectives, ChatGPT Ads can help you:
- Reach audiences during active research and consideration
- Support product and service discovery
- Introduce your brand at relevant points in the customer journey
- Diversify your paid advertising strategy beyond Google Ads and social platforms
- Test opportunities within the growing AI advertising ecosystem

Our Approach to ChatGPT Ads Management
We don’t jump onto every new advertising platform just because it’s new. We first assess whether it makes sense for your business, then build a campaign around clear objectives and measurable outcomes.
OpenAI’s current Ads Manager reporting includes metrics such as impressions, clicks, spend, CTR, average CPC, average CPM and conversions.

Is ChatGPT Advertising Right for Your Business?
ChatGPT Ads can be a valuable addition to your digital marketing strategy when they align with your goals, audience and existing marketing foundations. We assess your business, website, tracking, budget and objectives before recommending the right approach.
ChatGPT Ads can be a strong opportunity for businesses with:
- A clearly defined product or service
- A well-defined target audience
- A strong website and conversion-focused landing pages
- Reliable conversion tracking and analytics
- Existing experience with digital advertising
- A budget available for testing and optimisation
- An interest in reaching customers through emerging AI-powered channels
If you’re still strengthening your SEO or website foundations, we can help with that too. Explore our SEO Sunshine Coast services to build a stronger SEO strategy as AI evolves.
Why Choose Viva Digital for ChatGPT Ads Management
We’re a Sunshine Coast-based digital marketing consultant working with businesses across Australia.
We already manage paid campaigns across platforms including Google Ads, Microsoft Advertising Management, Meta Facebook & Instagram Ads Management and TikTok Advertising, so we understand how new advertising channels need to fit into a broader marketing strategy.
Honest about what’s ready
We assess the platform properly, including its limits, before recommending budget.
No lock-in contracts
Month-to-month. Stay because the results justify it.
Cross-channel experience
Since 2006, we’ve worked across paid advertising, SEO, websites and conversion optimisation.

What Clients Say About Working With Viva Digital
EXCELLENT
Based on 88 reviews
Posted on Google![]()
Bianca DydaTrustindex verifies that the original source of the review is Google.
We were recommended Viva digital for our marketing at our cosmetic skin clinic. After being burnt many times from marketing companies who promised the world, we were hesitant, but what a wonderful surprise how professional and knowledgeable Paul has been. He has helped set up all our Meta and Google marketing campaigns and is extremely thorough. Highly recommend Paul and Viva digital to anyone looking for marketing for their business. The results speak for themselves.Posted on Google![]()
glenn connorsTrustindex verifies that the original source of the review is Google.
If you want your digital marketing done by absolute professionals, look no further than Viva.Posted on Google![]()
Chris WilsonTrustindex verifies that the original source of the review is Google.
Working with Paul has been excellent - attention to detail, thorough reporting, and great results - would highly recommend!Posted on Google![]()
Jacqui McCarthyTrustindex verifies that the original source of the review is Google.
Paul Smith as the heart and head of Viva Digital is efficient, effective and delightful to work with. He’s always willing to go above-and-beyond to help, is constantly thinking of new opportunities to grow our business, and put our goals at the centre of any strategy he develops. We have a true partnership that's been growing for the last 4 years and will continue long into the future.Posted on Google![]()
Andy ColleyTrustindex verifies that the original source of the review is Google.
I’ve been working with Paul for over 10 years across multiple businesses. Over that time, I’ve launched additional ventures and Paul has been there every step of the way, delivering consistent results. What sets Viva Digital apart is accountability - unlike other agencies I’ve used, Paul takes full ownership and genuinely cares about outcomes.Posted on Google![]()
Reece WoodlandTrustindex verifies that the original source of the review is Google.
We’ve worked with Paul and Viva Digital for years at Natural Cool Air for help with our marketing as well as ongoing website support. They’re easy to deal with, responsive, and actually focus on results — not just reports. They’ve consistently helped us generate quality leads and keep our campaigns performing, and whenever we need changes or advice, they get it sorted quickly. If you want a digital team that knows what they’re doing and doesn’t overcomplicate things, Viva Digital is the way to go.Posted on Google![]()
Benco Bathroom RenovationsTrustindex verifies that the original source of the review is Google.
Paul at Viva Digital has been excellent to work with. His communication is clear, his advice is practical, and the results speak for themselves. We appreciate the consistent, professional support with our Google Ads and overall digital strategy. Highly recommend.Posted on Google![]()
Becky FowlerTrustindex verifies that the original source of the review is Google.
Great service, so happy with my new website, thanks Paul for all your expert help.Posted on Google![]()
Debra PRINCETrustindex verifies that the original source of the review is Google.
Paul was very easy to work with setting up our new Website,FB and Google Pages.We are extremely happy with our Website and the care and patience that Paul had with getting the page right for us. Would recommend Paul and his team to anyone thinking of a new Website or updating their existing page.Posted on Google![]()
Peter WatsonTrustindex verifies that the original source of the review is Google.
Top class service, improved my business immeasurably. Highly recommended.
Frequently Asked Questions
What are ChatGPT Ads?
ChatGPT Ads are sponsored or promoted placements that appear within conversations on OpenAI’s ChatGPT, similar in concept to sponsored results inside Google Search, but triggered by conversational context rather than a keyword query. This is a newly emerging advertising channel for Australian businesses. As more Australians use ChatGPT for research, product comparisons, and buying advice, brands are looking at how to appear in those conversations, paid or earned.
How is ChatGPT advertising different from Google Ads?
Google Ads primarily uses search queries and other targeting signals to match ads with users. ChatGPT Ads operate within a conversational environment, where ad selection can consider conversation context, intent and other relevance signals. This means campaign structure, creative and targeting need to be approached differently.
How can I advertise on ChatGPT?
Eligible businesses can create and manage ChatGPT advertising campaigns through OpenAI’s Ads Manager. Campaigns can be structured around objectives, budgets, ad groups, context hints, creative and landing pages, with performance monitored through Ads Manager.
Do I need a Google Ads campaign before trying ChatGPT Ads?
No. You don’t need an existing Google Ads campaign to advertise on ChatGPT. However, businesses with a clear offer, reliable conversion tracking and established digital marketing foundations may be better positioned to test a new advertising channel effectively.
Can Viva Digital manage ChatGPT Ads campaigns for my business?
Yes. Viva Digital can help Australian businesses assess, plan and manage eligible ChatGPT Ads campaigns, including strategy, campaign setup, creative, optimisation, tracking and reporting. We’ll also help you determine whether ChatGPT Ads are appropriate for your business before recommending campaign spend.
How much do ChatGPT Ads cost?
ChatGPT Ads costs depend on the campaign objective, buying model, budget and targeting. Businesses can set campaign budgets and use available buying options through Ads Manager. Your recommended budget will depend on your goals, audience and testing requirements.
Is ChatGPT advertising worth it for small businesses in Australia?
It depends on your goals, budget, and existing digital foundations. For small Australian businesses without established Google Ads or SEO, those channels will typically deliver better returns right now. For businesses with mature paid search foundations looking to diversify and capture customers earlier in their decision process, ChatGPT Ads represent a genuine early-mover opportunity. We’ll give you an honest assessment rather than recommend a channel that isn’t right for you.




