Did an excellent job. Great communication. Definitely recommend!
Alice Kelly
Alice Louise Designs
Alice Louise Designs
We aim to offer value-for-money services to small and medium size business owners, with friendly and super-efficient customer service. We will only offer you solutions that genuinely benefit your business.
Core goals
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Services that give you true value for money.
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Innovative approaches to all areas of design.
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Clear communication and a non-jargon policy.
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Super-efficient customer service and support.
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Results that genuinely exceed your expectations.
Our experience
Web Design – 18 years
Branding – 12 years
Online Marketing – 10 years
ABOUT US
The non-agency, agency
Viva Digital is a boutique-style web and online marketing agency based in Caloundra on Australia’s Sunshine Coast. Despite our small size we have a massive focus on results and we deliver these with a genuinely friendly service. We value our clients on an individual level and each customer gets our full attention – this is one of the advantages of working with smaller agencies. When companies come to us for help they deal with the same person throughout the project, Paul Smith, Viva Digital’s founder.
Led by Paul, a highly experienced web strategist and graphic designer, the team at Viva Digital pulls together its considerable knowledge and expertise. By working together, Viva Digital can offer a completely bespoke service to each customer, no matter what the brief is.
There are countless companies out there that do what we do, but there are precious few who can offer the level of personal service that Viva Digital does. The fact that we remain small-scale means that we can stay nimble and responsive to the different needs of our customers and their businesses.
Viva Digital listens to its clients and wants to make sure each customer is 100% satisfied. We already have more than 400 happy clients on the books – small local start-ups to larger national and international companies.
We see ourselves as our clients’ creative partner and as such we view their growth and success as our biggest rewards. Our main focus is to develop and deliver web solutions that will have a real return on investment.
If you feel you would benefit from our hands-on approach to design and marketing, then give us a call today to discuss your needs.
OUR VALUES
At Viva Digital, we have a clear set of values that influence the way we do business. Here are our core values – and you can hold us to them!
1
Results
We’re committed to delivering results.
Our reputation has been built on delivering results for our clients, and we plan to live up to that. Our performance is a key part of what makes us stand out from the crowd.
2
Building Trust in Relationships
We truly work for our clients’ needs.
Our customers look to us for transparent and honest advice to help them navigate the digital marketing space. We’re fortunate to have trust placed in us as experts, and we always work to build on that trust. The advice and strategies we provide to clients will always consider the long-term benefits to our clients.
3
Optimisation
Improvements are our business.
We’re always seeking to understand and develop our own skills and expertise to better serve our clients. Just as we aim to continue delivering improved results for our clients, we also want to take ourselves to the next level. We believe our dedication to optimising our skills and experience is integral to keep our clients moving upwards. The marketing landscape is constantly changing, and we’re committed to expanding our knowledge at every opportunity.
4
80/20
Our focus is where it should be.
We don’t apply generic strategies aimed at the mass market. We seek to truly understand your business, and where your best opportunities for success come from. Your key growth areas will always be our focus, and our services are tailored to suit your individual business needs.
5
Taking Responsibility
We own all of our decisions.
Our work is based on data, proven strategies and many years of expertise. We’re constantly looking for solutions rather than problems, and we will always take carriage of the decisions we make. Honest and transparency is crucial to our working relationships.
6
Easy to Work With
Building positive working relationships.
We love the work we do, and our clients should feel the same way. Communication is important both internally and externally. We create a business atmosphere that everyone feels a part of.
THE TEAM
PAUL
Digital Marketing Expert
Paul is an experienced digital marketing strategist and web designer with more than 17 years industry experience, with a wealth of knowledge and expertise ready to be poured into your online presence. He has previously worked for agencies in the UK and Australia, helping clients all over the globe maximise their online marketing opportunities.
STEVE
Graphic Designer & Illustrator
Specialising in branding, and hand-crafted & illustrative design – Steve Nowland has spent almost 20 years honing his craft through design & advertising agencies, print shops, sign writing, and creating art for some of the world’s best known apparel brands. Steve’s broad industry background and approach to design affords him a rare stylistic diversity, sure to meet every creative need.
HIREN
Web Developer
Hiren manages our web development sub-team and prides himself on a ‘can do’ attitude and his friendly, professional approach to web development. Specialising in WordPress and WooCommerce, his expertise are invaluable to our team and help keep our client websites ticking along nicely on a day-to-day basis.
STEPHEN
SEO / PPC Expert
Steve has consulted to and with the biggest names in the industry. With a lengthy hands on and strategic background in SEO, PPC, CRO and Analytics – he adds the performance to performance marketing. Known for his results, Steve has worked with Viva Digital for over 3 years.
LATEST PROJECTS
Totally Mobile Roadworthy
At Totally Mobile Roadworthy, genuine relationships and strong ethics are at the core of everything we do. Our mission is to always deliver the best in service, because to us, your safety is paramount. We pride ourselves on our honest and helpful customer care, providing clients with a worry-free and convenient service, every time.
My Hygge Home
Enjoy an exquisite selection of unique designer cork backed placemats, coasters and stonewashed French linen printed napkins by My Hygge Home – Australia. Quality placemats, coasters and napkins add flair, character and charm to all tables and events, creating special memories to last a lifetime. We love minimal, monochrome, Scandinavian inspired design. Simplicity is beauty!…
Demi International
Sunshine Coast Beauty School, Demi International Beauty Academy has been dedicated to teaching the highest professional standards of Beauty Therapy on Sunshine Coast for over 10 years. We have had such success in SEQ and after numerous requests are expanding. We also have locations in Cairns and Toowoomba.
Bellas Little Ones
Over the past three years we have enjoyed working with Bellas Little Ones, Australia’s number one online store for baby carriers and slings. ✓ Total re-brand ✓ New eCommerce website ✓ Optimisation of Google Adwords campaigns ✓ Massive improvement in SEO Link: www.bellaslittleones.com.au Listen to what business owners Roger and Fiona have to say…
Some of our clients
Whilst we have been contracted to do work with some major names, we specialise in working with small and local businesses and organisations.
Google Rating
We have the best Google Rating on the Sunshine Coast
Jayne Waddell
07:28 17 Mar 17
I cannot speak highly enough of Paul for designing my new online shop website and editing my existing. It is everything and more than what I could have wished for. I knew as soon as I spoke with Paul that I didn't want anyone else to do my site. He is helpful, efficient, professional, always contactable and always one step ahead! Above all that he has a genuine interest in helping make your business a success - he is not just a web guy, he is an online business guru - a rarity. Highly recommended.
Thank you heaps Paul 🙂read more
Mandy Napier
03:16 10 Mar 17
I am so grateful I met Paul who has taken over looking looking after my website and technical aspects. He is very professional, knowledgable and quick to respond. He has given me some great tips and tools to enhance my business and always got back to me quickly. It's wonderful to have piece of mind that my website is in great hands. I can highly recommend Paul for all your website and related work.read more
Bruce Manning
23:48 12 Mar 17
Hands down Paul is a genius when it comes to web site designs, search engine optimization and Google ad words.
Accord could not be happier with the web site as it looks amazing and is now giving the Sunshine Coast locals the opportunity to find us easily and show /educate the potential customer about what we do and more importantly, just how good we are simply by looking through the web site.
We consider the web site to be a investment now. This said, I would highly recommend Paul and the team Viva Digital.read more
Lesley Bench
04:47 08 May 17
Through a recommendation from another Business, Paul and his team of experts from Viva Digital exceeded my expectations in Web Design for my Floral Business "Pink Poppy Florist". This is my first experience regarding a total website revamp, (going in with no knowledge), Paul took over and totally put a awesome package together with very impressive & user friendly results.read more
Louise O'Brien
06:34 10 Mar 17
I have worked with Paul for well over a year now and he has been an absolute blessing to me and my business and would be lost without him. I have handed over the entire management and security of my website, article writing, Facebook and any other technology requirements to Paul. I highly recommend him. Louiseread more
Jost Sauer
05:12 08 May 17
I highly recommend Paul's web services, I have been working with Paul for a couple of years and he has done some great web design work for me, which really helped me articulate and present my business, and establish a professional online presence which improved the quality of my leads.read more
Chainbridge Honey Farm
08:15 08 May 17
I always recommend Viva Digital when asked for a tip on the best website and design company I know. Great service, easy to work with and very high quality work at reasonable prices.read more
Hiren Sanghvi
05:16 09 May 17
Words are not enough. But Paul's process is very clear. Paul has a big focus in listening to my business needs, clearly defining who my customers are and which keywords we need to use to reach them. The way he thinks is always a boost in my business. Very good analysis and designing skills. His skills and dedication towards the project he has taken cant be compared. Highly recommended.read more
Jeffrey Geldard
22:43 09 May 17
Paul has been very strong in functionality and making my website work. Has been on page 1 google with most search criteria (without paying for SEO) big tick ! He also follows up on issues as fast as he possibly can. He is the framework man with great suggestions to get things working I'm more the idea's / creative that Paul has to work with!
Paul created this great DL as part of marketing, and never missing an opportunity........!!!read more
Doug Dicker
08:15 11 May 17
Paul has been an incredible help with my website. He made it easier to make the correct decisions with a hassle free attitude. There is someone out there who knows how to work out what you need. His name is Smith....PAUL Smith..read more
Sam Colton
09:08 22 May 17
Viva digital exceeded our expectations. They really understood our needs and came up with amazing creative solutions for our site. Thank you to Paul for your professionalism, proactive approach and ongoing support. Choosing Viva digital to create our website was the best thing we could do and we are grateful for the experience.
Eternity Joineryread more
chris kingsford
18:40 22 May 17
I struggled for years to find high quality web design, Paul Smith & Viva Digital have been a special example of great service and design. I have been in business over 30 years and Paul is the best. Myself, Chris Mennell and Masterclass Driver Training would always recommend Paul Smith and Viva Digital and would like to thank them for all their hard work and achieving such great web results for us. Cheers.read more
Karen Brodbeck
22:19 22 May 17
Paul at Viva Digital takes the time to listen to our requirements. We appreciate that there is no hard sell he is more than happy to work with our budget and offers great advice. Work is completed on time and we are fully informed. Highly recommend them.read more
Lisa Fry
03:28 28 May 17
I highly recommend Paul and the team at Viva Digital for website design and function services. He communicates well so that I know what I'm getting and why. He is also very good value for what he provides. I have referred Paul on several occasions as I trust his ability to deliver the goods every time.read more
Naturopath Amy Kelly
06:34 11 Jul 17
Paul Smith is my "go-to web guru", very knowledgable, super helpful and has helped me out BIG time with my websites and social media. Thank you so much Paul, you make all the hard tech stuff easy!read more
Alyssa Venning
07:00 21 Aug 17
We have worked with Paul for the last 2 years and cannot recommend his services more. For the un-technical people wanting branding, web design and online marketing, Paul from Viva Digital has a patient, thoughtful and clear approach to meeting your needs. He has been able to talk us though any technical question we have had, and his work is fast and reliable. I highly recommend Paul and Viva Digital for any digital/website needs.read more
Celebrant Toni Collett JP Qual.
07:09 21 Aug 17
Highly recommend Paul and the team at Viva Digital for website design and services. He is always happy to explain everything so that I know what I'm getting and why. I have referred Paul on a few occasions and will continue to do so as I trust his ability to provide excellent service and is true to his word ..read more
Kelly Page
23:38 21 Aug 17
Viva Digital is Fantastic, working with Paul was such a positive experience and he made the process of redesigning our website a breeze. He was so helpful with getting our emails sorted and working and the process was very timely. A huge benefit was the response rate, Paul was always quick to respond to my quires and changes and help me out when I needed him! --- Defiantly recommend Viva Digital!!!read more
Daniel Mcnaughton
09:43 24 Aug 17
Thankyou Paul for taking our company Total Termite & Pest Control to another level with your creative designs, knowledge & understanding of specific references related to promoting a web design that is appealing for my industry. As well as being easily navigated for all people with details retaining to any questions they may have before contacting me or information that they normally would not be able to find out on other sites, it would make them feel more comfortable talking about any particular service from our site. Paul makes it look easy with a high attention to detail & I would recommend him to any body who needs or is just looking at what the require to build there business. so much so that we are going back to him to & have started the process in building up our 2nd business.
Again thankyou Paul for putting us out there so that people now know who we are & what we can do for them, it's greatly appreciated.
Daniel
Total Termite & Pest Controlread more
Jess Roccisano
03:22 29 Sep 17
Paul does amazing work. He set up a fantastic website on our behalf with such a short turnaround time and did it so well. We are still using Paul for ongoing work and he always actions things so quickly for us. I would highly recommend this business.read more
Brett Kennedy
02:33 31 Oct 17
Clark's Garage has been absolutely thrilled with the work that Viva Digital has put into creating our new website. They put an enormous amount of work in behind the scenes with the SEO side of development and we have already noticed a big difference in our business with more and more enquiries coming in than ever before. We have also been exceedingly grateful that Viva Digital has continued to monitor our websites progress long after the bill has been finalised. We will continue to recommend Viva Digital to other businesses, as we have been very happy with everything they have done.read more
Paul Anderson
02:18 02 Feb 18
Paul has done a fantastic job on our new website we have a lot of people saying when they come into our shop that they have come in because of our web site .
Thanks to Pauls great web site design and ongoing help our business is seeing the benefits.
Thanks Paul for all your help definitely 5 star service highiy recommend.read more
Sheridan Sharpe
03:58 09 Feb 18
We have used Paul to redesign our rebranded health care clinic. Paul was helpful and innovative, and helped design and implement some great changes. We did all this work from interstate, and the standard of service we received was excellent. Paul was professional and attentive, our process was easy and efficient. Would definitely recommend Paul!read more
Victoria Ferguson
04:08 22 Feb 18
I am absolutely delighted with the brilliant service and results that my business receives from Viva Digital. Just wish I had found them sooner!read more
Mark Forster
04:54 12 Mar 18
I was refereed to Paul to update my existing web site of ten years. He was very helpful and understanding from the outset particularly as I am not web literate. We discussed what I wanted from the new site and he explained what could be achieved and the time frame involved and when certain actions would take place by google. His follow and ongoing interest is excellent. I would recommend him with his additional adword experts, seo specialist's etc to anyone who wants to get the most from there site at what I believe is a very reasonable investment. Thank you Paul and all the best.
Markread more
Joss Daly
10:47 14 Mar 18
Paul has been a tremendous mentor in helping me get a website up and running for my new business. He listened to my requests and creatively guided me to get the best look and feel, whilst also offering sound and expert advice to enhance the practicality of my website. Paul used his wealth of past experience to offer huge amounts of technical strategies to help my website run smoothly for myself and my customers. Paul has given also taught me how to independently maintain my website which has given me a lot of confidence moving forward. I can highly recommend Paul, his patience, professionalism and expertise is second to none. I'm very grateful for the excellent website he has constructed for my new business, thank you Paul!read more
Beau Frith
06:50 16 Mar 18
Paul is next level! I was referred to him by a mutual colleague and he has now developed 2 websites for me and my businesses. Fitting to my schedule with a 'Nothing is an issue' attitude has made my life infinitely easier. I continue to work with Paul because he gets me results. Legend.read more
Michelle Montgomery
03:27 20 Mar 18
Paul at Viva Digital has been incredibly patient, helpful and efficient in getting two websites up and running for our small businesses. We definitely wouldn't have been able to grow, maintain and expand our customer base and sales without him. Can't recommend him highly enough all website design, branding, SEO and online marketing needs.read more
Christine Kearton
22:09 12 Apr 18
I have dealt with a number of different web designers in the past and Paul definitely stands out as the most helpful and most responsive. Paul takes the time to understand your needs and deliver the best outcome. Our firm is very happy with his service and delivery. I highly recommend Paul from wherever you live.read more
James Livingstone
04:01 26 Jun 18
I would recommend Paul to anyone!
He works with you to understand your industry, your needs and what is going to give you the best return.
He is incredibly intelligent and his input is always insightful and helpful. I have worked with a number of people in this field but Paul stands alone in my experience. Five stars... 10/10read more
Clayton Storey
09:01 26 Jun 18
VivaDigital is my go to for anything SEO and has provided first class web solutions for me and my company for years now. I wouldn't go anywhere else. Friendly service, quick turn around and highly skilled. I recommend VivaDigital to everyone in my network.read more
Miriam Livingstone
21:14 26 Jun 18
Always a pleasure to deal with, friendly and polite with clear communication and fabulous results! Wouldn’t hesitate to recommend him!read more
Christine Spink
07:19 27 Jun 18
Paul and his team have been extremely helpful and diligent. Always forward thinking. I cannot recommend Viva Digital highly enough. We are extremely happy with the team have created for us.read more
Tiana Jade
02:46 19 Jul 18
Love Paul's work! He is incredibly easy to work with, super fast response time and always happy to help not matter your skill level. 10/10 would recommend!read more
Jess Milsom
04:17 06 Sep 18
Paul is Fabulous. Super knowledgeable and an absolute pleasure to work with. I would not have ANY hesitation recommending him to anyone.read more
Ann Donnarumma
06:36 19 Oct 18
Paul is great to work with a wealth of knowledge and makes a real difference to your businesses bottom line. Would highly recommend.read more
natalie fewings
00:38 06 Feb 19
I would like to leave a 5 star review even though I have not used there services. I recently contacted Viva Digital with questions about my current site, although this was something they could not help with, Paul's customer service went above and beyond. He answered my questions and put me in-touch with someone that could help. So I would just like to say a huge thank you for taking the time out to help me and in future I know who to contact first.read more
Jeremy Harmon
02:21 12 Feb 19
What can I say about Paul and the Viva Digital Team? After trying numerous other digital providers, this was like reaching an oasis after being in the desert. Paul knows his stuff, he is efficient, friendly and I really felt his concern and care for our individual situation. There is nothing more I could ask for and I can thankfully now say I have ended the search for a reliable long-term partner for all our digital marketing needs!read more
Maroochy RSL
00:40 13 Feb 19
It's such a relief to have found a digital/social/development/paid search/design/everything agency on the coast that is run by someone with fantastic communication, integrity, openess and true technical ability (not just big words and no results). I have engaged several agencies previously who sound great on paper and talk themselves up in person to get your work, then don't deliver on results, deadlines or technical ability. Paul (the owner of Viva) outsources various specialities like SEO and paid search to the best in the industry but remains your first point of contact and keeps you updated on progress, results, costings and delivery deadlines. It's a pleasure working with Viva and due to the transparency of his way of working, projects usually come in cheaper than quoted and the results are better than promised. A breath of fresh air!read more
Real 3D
00:03 21 Feb 19
Paul has spent the time to patiently listen to my many requirements. He has worked with me through the entire process to bring my company into the online social media arena. I would highly recommend his services and support.read more
Sara Whybird
02:03 09 May 19
Exceptional service, Paul really knows what he is doing and goes above and beyond.read more
Aaron Ng
00:28 23 May 19
Genuine experts in the digital space who use years of tried and tested strategies and tactics to get phenomenal results for clients.read more
Mary Mumford
03:59 21 Jun 19
Fantastic service and expert technical knowledge. Viva Digital brought our business website up to date including social media marketing. Highly recommended .read more
Jacqui McCarthy
02:31 01 Aug 19
Viva Digital are efficient, effective and delightful to work with. They're always willing to go above-and-beyond to help, are constantly thinking of new opportunities to grow our business, and put our goals at the heart of any strategy they develop. We have a true partnership that's been growing for the last 4 years and will continue long into the future.read more
Janene Balea
04:14 16 Aug 19
Viva Digital are true digital experts with a team that is knowledgeable, effective and efficient - offering clients great value for money and unrivalled client supportread more
Ian Baker
10:20 20 Aug 19
Viva Digital have been outstanding to deal with throughout the entire web development and launch process. Their ongoing support, product and industry knowledge is unsurpassed. Ianread more
Suncoast Fencing
23:10 16 Oct 19
Paul has been an absolute pleasure to work with every step of the way. With both the web design as well as all of our digital advertising. He is very prompt and professional and we would recommend him to anyone looking at improving thier online presence and advertising.read more
Downtown Caloundra
06:43 17 Oct 19
Viva Digital assist with our website collateral and have a deep understanding of SEO. It is a pleasure working with Paul and his team.read more
Sarah Watts
01:12 18 Oct 19
We found Paul and his team to be very professional, efficient and friendly. We have been very happy with the results of the website build and ongoing support. Highly recommended.read more
Rent 2 Own Cars
04:09 24 Feb 20
After using other SEO companies with mediocre results and baffling reports I was recommended to Paul and his team at Viva Digital, the personalised service and being able to have face to face meetings has been invaluable and their knowledge has achieved us results that have more than blown every other company we have used clean of the map, cannot recommend these guys highly enoughread more
Google Rating
