Who is behind Viva Digital?

Viva Digital is a boutique digital marketing consultancy led solely by Paul Smith, based in Caloundra on Queensland's Sunshine Coast. When you engage Viva Digital you work directly with Paul - an experienced consultant who handles your strategy and delivery personally, rather than being passed between account managers.

Where is Viva Digital based?

Viva Digital is based at 8 Innovation Parkway, Birtinya, on Queensland's Sunshine Coast. Paul Smith serves businesses across the Sunshine Coast, Brisbane and wider Queensland, working with clients both locally and remotely.

How long has Viva Digital been operating?

The business was established in 1999 and re-branded as Viva Digital in 2012, giving it more than 25 years of hands-on digital marketing experience. This includes web design and SEO since 1999, Google Ads since 2006 and Meta (Facebook and Instagram) ads since 2008.

What makes Viva Digital different from other digital marketing providers?

Unlike larger agencies, Viva Digital deliberately limits its client list so every business works directly with the consultant doing the work - Paul Smith. There are no account managers and no false promises, just direct access, clear communication and full accountability for measurable results.

What services does Viva Digital offer?

Viva Digital provides digital marketing services including SEO, Google Ads management, Meta (Facebook and Instagram) ads, conversion rate optimisation, web design, branding and fractional marketing leadership for Sunshine Coast and Queensland businesses.

Is Viva Digital a Google Partner?

Yes, Viva Digital works with Google as a platform partner. The agency's partnership credentials are displayed on the About page and reflect the team's proficiency in Google Ads and related Google products.

Does Viva Digital work with businesses outside the Sunshine Coast?

Yes. While Viva Digital is based in Birtinya on the Sunshine Coast, Paul Smith works with businesses across Brisbane, Queensland and beyond. Digital marketing services are delivered remotely as well as locally.

Can I see examples of Viva Digital's results?

Yes. Viva Digital publishes detailed case studies covering results achieved for clients including Mr Rental (30% CPA improvement), Stonewood Homes (+$81M growth) and SkinKandy (doubled organic traffic). View all case studies on the Digital Case Studies page.

How do I get started with Viva Digital?

The easiest way to get started is to request a free quote via the Contact page. Paul Smith will respond directly to discuss your business goals, current marketing challenges and which services would best suit your needs.

About Viva Digital

No account managers, no false promises - grow your business with a consultant who actually does the work.

Founded in 1999 and based on Queensland’s Sunshine Coast, Viva Digital is a boutique digital marketing consultancy led by Paul Smith. For more than 25 years, we’ve helped businesses across Australia generate more leads, more sales and a stronger return on their marketing investment.

When you work with Viva Digital, you’ll deal directly with the person planning, managing and optimising your marketing – not an account manager or junior staff member. Every recommendation is backed by experience, honest advice and a genuine commitment to achieving measurable results.

Because we keep things lean and personal, you’ll benefit from faster communication, greater accountability and a consultant who takes the time to understand your business, your customers and your goals. Whether it’s Google Ads, Meta Ads, SEO, websites or conversion optimisation, every strategy is tailored to deliver the greatest possible return on investment.

If you’re looking for straightforward advice, transparent communication and a digital marketing partner who genuinely cares about your success, we’d love to help.

1999

Established

2012

Re-born as Viva Digital

Giving Back

For the fifth year running, we have been named ‘Best Sunshine Coast Web Design Agency’ by ThreeBestRated. Read More>

Why Do Businesses Continue to Work With Viva Digital?

Founded in 1999 with more than 25 years of digital marketing experience
Work directly with an experienced consultant – never an account manager
Honest, practical advice with no lock-in contracts or unnecessary upselling
Tailored strategies designed around your business, goals and budget
A relentless focus on generating measurable return on investment
Fast, responsive communication and genuine long-term support
Expertise across Google Ads, Meta Ads, SEO, websites and conversion optimisation

Whether you’re looking to generate more leads, increase online sales or improve the performance of your existing marketing, Viva Digital has the experience, knowledge and hands-on approach to help you achieve your goals.

Web Design

Since 1999

Search Engine Optimisation

Since 1999

Google Ads

Since 2006

Meta Ads

Since 2008

Our Values

Results

Our reputation has been built on delivering results for our clients, and we intend to keep it that way. Performance is the key measure of what makes us stand out. Every strategy we build is designed with one goal in mind: measurable results for your business.

80/20 Rule

Our focus is where it should be. We don’t apply generic strategies aimed at the mass market. We seek to truly understand your business, and where your best opportunities for success come from. Your key growth areas will always be our focus, and our services are tailored to suit your individual business needs.

Building Trust

Our customers look to us for transparent and honest advice to help them navigate the digital marketing space. We’re fortunate to have trust placed in us as experts, and we always work to build on that trust. The advice and strategies we provide to clients will always consider the long-term benefits to our clients.

Always Improving

We’re always seeking to understand and develop our own skills and expertise to better serve our clients. Just as we aim to continue delivering improved results for our clients. We believe our dedication to optimising our skills and experience is integral to keep our clients moving upwards. The marketing landscape is constantly changing, and we’re committed to expanding our knowledge at every opportunity.

Taking Responsibility

Our work is based on data, proven strategies and many years of expertise. We are constantly looking for solutions rather than problems, and we will always take responsibility for the decisions we make. Honesty and transparency are crucial to our working relationships.

Easy to Work With

We love the work we do, and our clients should feel the same way. Communication and transparency are important both internally and externally. We work to create an environment where every client feels genuinely valued and included.

      EXCELLENT  
   Based on 88 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Bianca Dyda 
 
 
 
 Trustindex verifies that the original source of the review is Google. We were recommended Viva digital for our marketing at our cosmetic skin clinic. After being burnt many times from marketing companies who promised the world, we were hesitant, but what a wonderful surprise how professional and knowledgeable Paul has been. He has helped set up all our Meta and Google marketing campaigns and is extremely thorough. Highly recommend Paul and Viva digital to anyone looking for marketing for their business. The results speak for themselves.
  
 
      Posted on Google  
   
   glenn connors 
 
 
 
 Trustindex verifies that the original source of the review is Google. If you want your digital marketing done by absolute professionals, look no further than Viva.
  
 
      Posted on Google  
   
   Chris Wilson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Working with Paul has been excellent - attention to detail, thorough reporting, and great results - would highly recommend!
  
 
      Posted on Google  
   
   Jacqui McCarthy 
 
 
 
 Trustindex verifies that the original source of the review is Google. Paul Smith as the heart and head of Viva Digital is efficient, effective and delightful to work with. He’s always willing to go above-and-beyond to help, is constantly thinking of new opportunities to grow our business, and put our goals at the centre of any strategy he develops. We have a true partnership that's been growing for the last 4 years and will continue long into the future.
  
 
      Posted on Google  
   
   Andy Colley 
 
 
 
 Trustindex verifies that the original source of the review is Google. I’ve been working with Paul for over 10 years across multiple businesses. Over that time, I’ve launched additional ventures and Paul has been there every step of the way, delivering consistent results. What sets Viva Digital apart is accountability - unlike other agencies I’ve used, Paul takes full ownership and genuinely cares about outcomes.
  
 
      Posted on Google  
   
   Reece Woodland 
 
 
 
 Trustindex verifies that the original source of the review is Google. We’ve worked with Paul and Viva Digital for years at Natural Cool Air for help with our marketing as well as ongoing website support. They’re easy to deal with, responsive, and actually focus on results — not just reports. They’ve consistently helped us generate quality leads and keep our campaigns performing, and whenever we need changes or advice, they get it sorted quickly. If you want a digital team that knows what they’re doing and doesn’t overcomplicate things, Viva Digital is the way to go.
  
 
      Posted on Google  
   
   Benco Bathroom Renovations 
 
 
 
 Trustindex verifies that the original source of the review is Google. Paul at Viva Digital has been excellent to work with. His communication is clear, his advice is practical, and the results speak for themselves. We appreciate the consistent, professional support with our Google Ads and overall digital strategy. Highly recommend.
  
 
      Posted on Google  
   
   Becky Fowler 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service, so happy with my new website, thanks Paul for all your expert help.
  
 
      Posted on Google  
   
   Debra PRINCE 
 
 
 
 Trustindex verifies that the original source of the review is Google. Paul was very easy to work with setting up our new Website,FB and Google Pages.We are extremely happy with our Website and the care and patience that Paul had with getting the page right for us. Would recommend Paul and his team to anyone thinking of a new Website or updating their existing page.
  
 
      Posted on Google  
   
   Peter Watson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Top class service, improved my business immeasurably. Highly recommended.

A word from Paul Smith, founder...

Introducing Viva Digital, the digital marketing consultancy I am proud to lead. With more than two decades of experience in the industry, I have worked with businesses and brands across Australia, New Zealand, the UK, Singapore and the USA, helping them grow through effective organic and paid digital marketing strategies. My no-nonsense approach is centred on delivering measurable results and a strong return on investment, making Viva Digital a trusted partner for businesses looking to grow.

I pride myself on providing personalised attention to every client. Every business has different goals, challenges and opportunities, so I take the time to understand what matters most before developing a tailored strategy. My agile and flexible approach allows me to adapt quickly as the digital landscape evolves, ensuring your marketing continues to perform and stays ahead of the competition.

I believe great digital marketing should be both effective and cost-efficient. By keeping overheads low and focusing on what delivers genuine value, I help clients maximise their return on investment without compromising on quality. Clear communication, honest advice and a collaborative working relationship are at the heart of every project.

While I personally manage every client relationship and strategy, I also have access to a trusted network of specialist professionals when additional expertise is required. This enables me to deliver high-quality outcomes across areas including digital marketing strategy, search engine optimisation, Google Ads management, Meta Ads, conversion rate optimisation, website design and development, content creation and analytics. I have successfully delivered projects across industries including new home building, solar energy and renewables, local service businesses, professional services and eCommerce.

My digital journey began in 1999 as the co-founder of one of the world’s first online dating websites, FriendSeeker, while I was still at college. That early experience laid the foundation for a career dedicated to helping businesses embrace the opportunities created by digital marketing.

Over the years, I have had the privilege of working with a diverse range of clients, including PGA Golf Tour, Samsung, Pelican Waters Land Sales, Sunshine Coast Council, Caloundra Music Festival, MuBu Home, Blair Drummond Safari Park, Sir Alan Beith MP, Lady Elliot Island, Edmen Group, SkinKandy, Henzells Agency, Ray White, LJ Hooker, Oil Eater, Halcol Energy, Stonewood Homes, Mr Rental, Gimmie, Freedom Cars and Ausmar Homes. This breadth of experience has provided valuable insight into what drives success across many different industries.

When you choose Viva Digital, you work directly with me from start to finish. I bring more than 25 years of digital marketing experience to every project, combining strategic thinking with practical execution to help businesses achieve meaningful growth. Whether you need a complete digital marketing strategy, Google Ads management, SEO, Meta Ads, conversion optimisation or a high-performing new website, I provide practical advice and solutions focused on delivering measurable business outcomes.

Get in touch for a friendly chat.

Introducing Viva Digital, the digital marketing consultancy I am proud to lead. With over two decades of experience in the industry, I have consulted with businesses and brands across Australia, New Zealand, the UK, Singapore, and the USA, driving digital marketing growth through organic and paid traffic strategies. My no-nonsense approach focuses on delivering a solid return on investment for our clients, making us a trusted partner in achieving their business goals.

We take pride in providing personalised attention to each client. We understand that every business has unique objectives, and we tailor our approach to meet their specific needs. With our agile and flexible nature, we quickly adapt to changes in the digital landscape, ensuring our strategies remain effective and keep our clients ahead of the competition.

We strongly believe in delivering cost-effective solutions without compromising on quality. Our competitive pricing and efficient resource allocation maximise our clients’ return on investment. By working closely together in a collaborative environment, we foster open communication and seamlessly incorporate client feedback, ensuring a smooth and productive partnership.

Our team at Viva Digital comprises specialised experts in various areas of digital marketing. With their deep knowledge and focused expertise, we deliver superior results across industries such as new home building, solar energy and renewables, local service lead generation, and eCommerce. Our core skills encompass digital marketing, search engine optimisation, PPC strategy and management, conversion rate optimisation, and web design and development.

My own digital journey began in 1999 as the co-founder of one of the world’s first online dating websites, FriendSeeker, while I was still at college.

Viva Digital has had the privilege of working with prestigious clients, including PGA Golf Tour, Samsung, Pelican Waters Land Sales, Sunshine Coast Council, Caloundra Music Festival, MuBu Home, Blair Drummond Safari Park, Sir Alan Beith MP, Lady Elliot Island, Edmen Group, SkinKandy, Henzells Agency, Ray White, LJ Hooker, Oil Eater, Halcol Energy, Stonewood Homes, Mr Rental, Gimmie, Freedom Cars, and Ausmar Homes. This extensive client experience showcases our ability to deliver exceptional results across a wide range of industries and organisations.

When you choose Viva Digital, you are partnering with a team led by me, a highly experienced digital marketing specialist. With my wealth of knowledge and expertise amassed over two decades, I infuse your digital presence with tailored strategies to maximise your online opportunities. Whether you need a comprehensive digital marketing strategy, search engine optimisation, PPC management, or a conversion-focused new website, we have the skills and expertise to deliver exceptional results that propel your business forward.

Get in touch for a friendly chat.

Distributed Team

Within our diverse team we have expert developers, ad managers, copywriters, coders, user experience gurus, photographers and designers. All experts in their field, with a minimum of 10 years experience.

Using a distributed team allows us to access global talent and skillsets. We are able to work with clients all over the world and understand cultural nuances and ways of doing business.

We collaborate using the latest team software, remaining flexible to client needs and changing demands over an extended working day of 18 hours.